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RETURNS AND REFUNDS

Returns and Refunds

If you want to return your mattress or bed frame within the first 14 days after your receipt of the product, please email our customer support team. You can place the return request at any time within the 14 days of purchase. The Refunds will be made to the customer payment details. You can contact our customer support team to know more about our ‘Returns and Refunds’ policy. 

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Returns

How do I Return My Product?

We at RBM Beds aim to make the return process as painless as possible. To return your product, you need to send an email to us.



How many Days do I have to Return my Product?

You need to place a return request within the first 14 days after your receipt of the product. Once we’ve received a return request, our customer support team will contact you to complete the return process.



When Will I get My Refund after I returned the Product?

Refunds are usually processed within 3-5 working days. To be eligible for refunds, the product must be in its original packaging.



How Does the Refund Process Occur?

All refunds are made to the customer payment details provided on our official email address.